Tops at 1963 Kingdom Plaza, Waterloo, New York.

I brought my grandmother shopping the other day as she is not able to get to the store her self. Everyone in the store was helpful with any questions she had until we got to checkout. We put all her groceries on the belt and then both realized that we where in the 12 items or less isle. My grandmother apologized to the lady and told her she would remove her items and go to another line. Even though we where only a few items over the 12 items. The cashier “KATE” was extremely rude, she told my grandmother yes you obviously have to many items and that we have two signs and she should have at least seen one of them. I was with her and I didn’t see either sign. After my grandmother apologized more than once she continue to be extremely rude and slammed the items into the bag and through the bags on the counter. This is not the first time “KATE” has been rude. She has been the same way with my other grandmother as well as my mother and myself. Usually i would have told her to get rid of her attitude but I was with my grandmother and didn’t want to cause a scene. I have also heard from other people she has new rude to them as well. I get everyone has a bad day but when u work with the public u can’t show it. I know first had as I work with the public myself. I suggest she be talked to or tell her to find a new job.